The popular A+ Certification program—now revised to cover the latest operating systems, including Microsoft® Windows® 2000—defines baseline knowledge and skills for IT professionals who support Intel-based personal computer hardware and software. In this updated A+ CERTIFICATION TRAINING KIT, Microsoft Press applies its proven competency-based learning format to A+ Certification exam preparation. Through a system of modular, self-paced lessons, you’ll master the intricacies of installing, configuring, networking, and troubleshooting personal computer systems in a professional environment. As you build these real-world technical support skills, you also prepare for the A+ Core Hardware and Operating System Technologies exams—making this kit your first step to career advancement!