A self-study course for elementary-level working adults who need English in the workplace. Designed to equip office workers, receptionists, PAs and administrators with the key vocabulary they require to speak and understand English on the phone, when greeting foreign visitors, making meeting and travel arrangements and dealing with problems.• Watch or listen to Jasmine in different business situations on the DVD and audio CD to learn the language of business• Have fun with practice activities• Use the key phrases in your own work lifeThe full colour book contains 24 units and a reference section including:• key words and phrases• answer key• audioscript• pronunciation guide• example emailsSuitable for learners at CEF level A1-A2.